FAQ

Frequently asked questions

23 answers across 6 topics. covering everything from how Goji Men works to privacy, pharmacy, billing, and support.

Getting started

What gojiCare is, how it differs, and how to begin.

How we handle your medical information, identity verification, and the data trail.

Who fills your prescription, when it ships, and how refills work.

Where prescriptions are dispensed, who the pharmacist on file is, and how to reach them directly.

What you pay, what's included, and how insurance interacts with gojiCare.

How to reach us, response times, and what to do in a medical emergency.

We're happy to help. Email the customer-support team and we'll route your message to the right place.